CUSD Parent Portal - Frequently Asked Questions
Q1. How do I create a Parent Portal account?
A1. You will find detailed instructions here.
Q2.Why am
I not receiving a confirmation email?
A2. Most email
providers/programs run some type of Spam guard program. If you do not see an
email from either the principal or DONOTREPLY@centralusd.k12.ca.us, check inside your SPAM folder, Junk mail folder, Bulk Items
folder or Trash Folder to see if the email landed in any of those folders. It
is recommended to add these addresses to your contacts list. If you did not
receive the auto generated emails from either the principal or DONOTREPLY@centralusd.k12.ca.us, you will need to check the SPAM settings within your
email account to allow these emails to go to into your Inbox. You can also
contact your email provider for support on how to allow these emails into your
Inbox.
Q3. I still haven’t received my confirmation email, can you resend it?
A3. Please follow the steps for resetting your password
outlined in A4 below. This process will send a new confirmation email.
Q4. I’ve forgotten my
password, can I reset it?
A4. From the Parent Portal
login page, click on ‘Forgot Your Password?’ You will be asked to input the
email address you gave for your parent portal account. A confirmation email
from DONOTREPLY@centralusd.k12.ca.us, will be sent to you that
will allow you to change your password. Please read the email carefully and
follow the instructions it provides. If you do not find the email in your
Inbox, be sure to check your SPAM folder, Junk mail folder, Bulk Items folder
or Trash Folder.
Q5. I don’t have an email
account, do I need one to access Parent Portal?
A5. You must have an email address to use Parent
Portal. If you do not currently have an email account, there are several companies
which offer free web based email including Yahoo,
Google, and Microsoft.
Q6. I have more than one student
attending 7th-12th grade in Central Unified. Do I need to create a seperate account to
access each student?
A6. You do not need a seperate Parent Portal account to access more than one student. Please find detailed instructions for adding another student to your account here.
Please direct any additional questions to your student's school site or: cusdparentportal@centralusd.k12.ca.us